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How to send debug info?

In Demo applications:

  • Open demo application.
  • Find and select Debug checkbox.
  • Select other required settings, press Start or Play button, after some time press Stop button.
  • Send files from "My Documents\VisioForge" to support@visioforge.com

In your application, using main SDK class used in your code:

  • Set Debug_Mode property to true (like MediaPlayer1.Debug_Mode = true)
  • Set Debug_Dir to existing path with write access to store log files (like MediaPlayer1.Debug_Dir = "c:\\logs_writeable_folder")
  • Configure required parameters
  • Call Start or Play method, depending from SDK
  • Send files from logs folder to support@visioforge.com