Hi,
Unfortunately, the problem still remains after implementing these changes. Do you have any other idea on why this might happen? Also, can I ask if you have encountered similar issues in the past, as I'm still unsure if the problem is caused by the sdk itself, or the windows libraries that communicate with your sdk.
I've also attached the system information of the pc, and would like to ask if there is anything there that is incompatible with your sdk. For further context, the app I' making is a wpf app in .net 4.8.