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Scaling problem of screens with different resolutions

Jan 18, 2023
tambi wrote
Hello!

I have a scaling problem when i have mulitple screens. When I select the primary screen which is a FULL HD Monitor it records the whole screen perfectly. But when i switch to my secondary monitor which is a 4K monitor, it records a zoomed in part of the screen.
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10 Answers
Jan 18, 2023
Roman Miniailov agent wrote
Hi

Using the Screen Capture demo with a full screen recording enabled?
Jan 18, 2023
tambi wrote
Yes, I use the Screen Capture demo and FullScreen property setted to true
Jan 18, 2023
Roman Miniailov agent wrote
Problem confirmed. Will be resolved today or tomorrow.
Jan 18, 2023
Roman Miniailov agent wrote
Hm, I've caught in one time only.

Do you have this issue if the rectangle specified instead of Full screen option (0.0 to 1920.1080).
Jan 18, 2023
tambi wrote
How can i specify this rectangle in the code? Is it a property or something else?
Jan 19, 2023
Roman Miniailov agent wrote
Screenshot with a demo attached.

ScreenCaptureSourceSettings class contains Left,Top,Right,Bottom properties and the FullScreen property, that should be set to false.

You can check the demo source code - https://github.com/visioforge/.Net-SDK-s-samples/tree/master/Video%20Capture%20SDK/WPF/CSharp/Screen_Capture
2023-01-19_12-28-00.png
Jan 19, 2023
tambi wrote
It is not working perfectly when primariy screen is 4K monitor.
Jan 19, 2023
Roman Miniailov agent wrote
Hm, could you show your screen settings?

And demo settings that cause a problem.
Jan 30, 2023
tambi wrote
Sorry for the late reply. if i set the option (0.0 to CurrentScreen.Right CurrentScreen.Bottom), the resolution works well.
Jan 30, 2023
Roman Miniailov agent wrote
Thank you :)